Welcome to the CIC e-Newsletter – Spring 2008
Editor’s Message
The Spring 2008 edition of To Your Credit unveils a new look in our association’s newsletter. Not only do we want this new look to be refreshing but also resourceful for the members. In an era where every organization wants to reach out to their stakeholders through the Internet, we hope to strengthen our presence in cyberspace as well as our connection with you through this makeover. This project is the fruit of the generous donation of one FCI graduate with the sincere wish to benefit all of his Credit Institute fellows and members.
Navigation through the different topical sections of the newsletter is really easy. You can either access the full articles by clicking on the hyperlinks from the home page or on the tabs located in the light blue band at the top of each page. Over the next few weeks, we will populate the archives section located at the bottom page under each tab with past articles. We invite you to check back for updates.
Tell Us What You Think
Send your opinion on the articles appearing in this edition or any other current news affecting credit professionals to mgredu@creditedu.org. If you would like to see more coverage on a particular topic, have a question related to the articles or would like to submit one, don’t hesitate to contact me.
Nawshad Khadaroo, FCI
In this Issue:
Focus on Members:
Thanks to Indri Gjinali, FCI
Focus on CIC Board Members:
Peter Finlay, FCI - 2nd Vice President
Bankruptcy & Insolvency:
How to protect your interests when a client goes bankrupt
When one of your clients goes bankrupt, there is a way you can participate
actively and directly in the supervision of certain aspects of the trustee’s
administration to ensure that your interests as a creditor are protected.
Extracts from the Inspectors' Handbook (Part III)
Section 10 of the Act empowers the Superintendent of Bankruptcy to
investigate an offence that may have been committed in connection with a
bankruptcy. These investigations relate to the conduct, dealings and
transactions of the bankrupt, the causes of the bankruptcy and the
disposition of the bankrupt's property.
Credit & Collections Management:
Identity Theft - Practical tips for credit professionals
Every year, identity theft results in millions of dollars of reported losses for
Canadians. This has serious implications for credit professionals when it
comes to the collection, protection, usage and disposal of the information
they gather on their customers. Whether your company accepts payment
by credit card, by wire transfer, via e-commerce or by the ageless
paper-based cheque method, you need to ensure that your department
plays its part in having the necessary checks and balances in place.
Credit Management Q & A:
The question of the day: Is it a recession or not?
Industry & Economic News:
Report from Canadian Federation of independent Business
Small businesses are maintaining a cautious outlook in light of uncertainty
in financial markets, energy markets and concerns about the faltering US
economy, according to the latest survey of business optimism by the
Canadian Federation of Independent Business shows. Latest expectations
push the Business Barometer index down only slightly from the previous
quarter, but still well below past norms.
Professional Development
Be a better manager - Keys to inspiring top performance
There are countless skills and responsibilities required of successful
managers, but one of the most important is their ability to inspire team
members. A great product, a solid benefits package and bagel Monday
won’t mean a lot if your staff members aren’t challenged to do their best
at work.
