Credit Institute of Canada Strategic Plan

The Credit Institute of Canada through stakeholder feedback and consultation has identified the following key areas of importance over the next 3 - 5 years:

1. Recognition and Credibility
   Promote the Credit Institute, the FCI designation and the importance of credit to business
2. Provide Top Quality Credit and Management Education
   Enhance and expand courses and seminars for students and members
3. Attract and Retain Members
   Enhance and expand benefits to members

Our Mission and Vision have been reviewed and updated to better reflect who we are, what we do and where we want to be:

Mission

Our professional association provides credit management resources, education and certification. Members provide an integral service to businesses, which profit from our values and expertise through accountability, compliance and protection of assets. Our certified credit professional designations, FCI (Fellow Credit Institute) and ACI (Associated Credit Institute) are recognized in today's global marketplace as a symbol of excellence in credit management.

Vision

To be the most reputable, sought-after professional association and authority in credit education.

A statement has been drafted to promote member values to better communicate what Credit Institute members represent:

Member Values

Credit Institute of Canada members maintain a 360 degree perspective in protecting Canadian businesses in today's changing global environment by providing the most value to our stakeholders.

Our Members:
• Uphold the highest ethical standards
• Act with honesty and integrity
• Demonstrate professionalism and trust
• Maintain stability and discipline
• Represent accountability and compliance
• Provide foresight, resourcefulness, skill, and intuition
• Embrace and encourage learning and continuous education