I purchased/participated in the January 26, 2007 web seminar "Effective Telephone Collections" and understand that the material provided is copyright to the Credit Institute of Canada and must not be used in whole or in part without the written approval of the Credit Institute of Canada. The participant/purchaser has permission to view or print this material for the sole purpose of reviewing the PowerPoint presentation themselves.

This material will not be shared with third parties (individuals or companies). It can be purchased for additional users as an archived web event through http://www.creditinstitute.org/memb_seminars.html.

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